CK-12 Practice

CK-12 is a non-profit website with a mission to bring free math and science content to school age students. Their initial product were free customizable digital textbooks, but had since moved on to build a robust assessment platform. At the core was Practice, which helped students hone their understanding of content.  I worked with the Product Manager and Director of UX to improve the user experience with the goal of increasing usage and retaining engagement on the site.

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Practice can be fun

In essence Practice is a quiz, but also an opportunity not to be as staid as one. A goal was to make the Practice experience as interactive and engaging as possible. The progress bar animates slightly upon progress, and a certain amount of correct answers triggered a fun indicator. On mobile, I designed supplemental pages to exist on the Z axis, so when a student invokes something like the Hints panel, she can toggle between Hints and the Question quickly.

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Phase II

Once the UX overhaul of existing practice flow was complete and live, it was time to explore how to make the experience even more engaging. Based on a student's mental journey during a practice session, we identified when and what types of messaging or interventions would enhance the experience. If a student is doing well, she was rewarded with positive messaging. If a student was struggling, she was given encouragement or suggestion to go back to the content.

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Wireframes
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Since the designs launched, the number of practice questions answered increased 1000% over the previous year.